A defective, empty or clogged cartridge will cause all of the problems listed above.

1. Try a new cartridge. Make sure that the ink cartridge has ink remaining. We often get cartridges returned as "bad" when in reality they've just run out of ink.

2. Manually Clean Cartridge. Follow this procedure:

• 1. Remove the print cartridges.

• 2. Moisten a lint-free cloth with water.

• 3. Hold the cloth against the nozzles for three seconds.This will "wick" some additional ink onto the damp cloth.

• 4. Wipe in the direction shown.

• 5. Repeat the process.

NOTE: Even brand new cartridges may need cleaning. Depending on where the cartridge was purchased from, it may have been sitting in the resellers warehouse for several months before you received it. If you keep a lot of cartridges on hand, it may have been on your shelf for several months. If the cartridge is older than 90 days, even if it is sealed in its packaging, the nozzles can begin to dry out.

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